While many flight attendants work hard to make sure passengers are comfortable and happy during their journey, these two individuals from Jetblue made sure every living being on board was taken care of, including 3-year-old French bulldog, Darcy. Like many pet owners, Steven and Michelle Burt, want to give their canine friend the best treatment possible. So when they realized her gums and tongue were turning blue from a lack of oxygen, they relied on the flight attendants to immediately take action.
Renaud Fenster and Diane Asher’s kindness and initiative saved Darcy’s life. The pair fitted her with an oxygen mask and made sure she stayed hydrated with ice and water. Michelle was so grateful for their help and support that she wrote a heartfelt letter (that was later posted to Facebook) to spread the good word about the company.
"We all are affected by cabin pressure and oxygen fluctuations, human, canine and feline, etc., but the fact that the Attendants were responsive and attentive to the situation may have saved Darcy’s life,'' Michelle said in her letter. The Burts’ treat Darcy like she’s one of their children and when she was treated with empathy, they were grateful for their humaneness.
"I placed the mask over her face, and within a few minutes she became alert and after a short time she didn’t want the mask,'' Michelle wrote. "I believe Renaud and Diane saved a life, some may reduce the value of the life because Darcy is a canine, I do not."
"It may have been only a "dog" to some, not a major disaster certainly, but a family member to us,'' Michelle wrote. "Goodness and kindness along with the ability to assess a medical crisis, albeit a canine in crisis saved the day."
"We all want to make sure everyone has a safe and comfortable fight, including those with four legs,'' JetBlue said in a statement. "We're thankful for our crew's quick thinking and glad everyone involved was breathing easier when the plane landed in Worcester."
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First class treatment for everyone
Sep 20, 2018
REBECCA WOJNO,
CONTRIBUTOR
Rebecca is passionate about reading, cooking, and learning about people doing good in the world. She especially loves writing about wellness, personal growth, and relationships.